Terms and Conditions.

Last Updated. April 2026

These Terms govern your use of the Salin Systems website and the AI automation and technical implementation services we provide.

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Salin Systems website at salinsystems.com (the "Site") and the provision of AI automation, CRM, and technical implementation services ("Services") by Salin Systems ("Salin Systems", "we", "us", "our"), based in Manila, Philippines.

By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Site or engage our Services.

For questions about these Terms, contact us at. [email protected]

2. Services

Salin Systems provides AI automation and technical implementation services including, but not limited to.

• CRM setup and automation, primarily on GoHighLevel
• Website and funnel design and development
• Lead enrichment, scoring, and routing systems
• AI chatbot and agent implementation, primarily using Claude
• Workflow automation using n8n, Make, and similar tools
• Documentation, training, and knowledge transfer

The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate Statement of Work ("SOW") or project proposal document, which forms part of the agreement between you and Salin Systems.

3. Engagement and Proposals

All engagements begin with a 20-minute systems audit, which is offered at no charge. Following this audit, Salin Systems may provide a written proposal or SOW.

An engagement begins only when both parties have signed or digitally confirmed the SOW and Salin Systems has received the required upfront payment. No work will commence prior to this confirmation.

Salin Systems reserves the right to decline any engagement at its sole discretion.

4. Fees and Payment

Fees for Services are as set out in the relevant SOW or proposal. Unless otherwise agreed in writing.

• Project fees are split into milestone payments as defined in the SOW. A 50 percent deposit is required for projects under USD 5,000. Larger projects use three milestone payments.
• Invoices are payable within 14 days of issue.
• Late payments accrue interest at 1.5 percent per month, calculated daily.
• Salin Systems reserves the right to suspend work on any engagement where payment is overdue by more than 14 days.
• All fees are quoted exclusive of applicable taxes. VAT or other taxes will be applied at the prevailing rate where applicable.
• Payments are processed via Stripe and are charged in USD unless otherwise agreed.

5. Intellectual Property

Unless otherwise agreed in writing in the relevant SOW.

• Salin Systems retains ownership of all pre-existing intellectual property, frameworks, tools, and methodologies used in the delivery of Services.
• Upon receipt of full payment for a project, Salin Systems assigns to the client ownership of all bespoke configurations, workflows, automations, and deliverables created specifically for that engagement.
• The client grants Salin Systems a limited, non-exclusive licence to use, reference, and display work completed for the client in marketing materials, case studies, and portfolio content, unless the client requests confidentiality in writing prior to project commencement.

Salin Systems is not liable for any third-party intellectual property infringement arising from client-provided materials, specifications, or instructions.

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement that is designated as confidential or that would reasonably be understood to be confidential given the nature of the disclosure.

This obligation does not apply to information that. (a) is or becomes publicly available through no breach of these Terms, (b) was already known to the receiving party, (c) is independently developed by the receiving party, or (d) is required to be disclosed by law or regulatory authority.

7. Warranties and Representations

Salin Systems warrants that.

• Services will be performed with reasonable skill and care.
• Deliverables will materially conform to the specifications agreed in the relevant SOW.
• Every project ships with documentation, a Loom walkthrough, and a 60-day support window.

Salin Systems does not warrant that.

• Services will be uninterrupted or error-free.
• Results will meet any specific business outcome unless expressly stated in the SOW.
• Third-party platforms, APIs, or tools integrated as part of the Services will remain available or unchanged.

The Site and its content are provided on an "as is" basis without warranty of any kind.

8. Limitation of Liability

To the fullest extent permitted by law.

• Salin Systems' total liability for any claim arising from or related to the Services shall not exceed the total fees paid by the client in the 12 months preceding the claim.
• Salin Systems shall not be liable for any indirect, consequential, special, or incidental loss, including loss of profits, revenue, data, or business opportunity, whether arising in contract, tort, or otherwise, even if advised of the possibility of such loss.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

9. Termination

Either party may terminate an engagement with 30 days' written notice unless a different notice period is specified in the SOW.

On termination.

• The client shall pay for all Services delivered up to the termination date.
• If the client terminates without cause, any milestone payment already invoiced and due remains payable.
• Salin Systems will deliver all completed or substantially completed deliverables upon receipt of outstanding payments.

Salin Systems may terminate immediately if the client materially breaches these Terms and fails to remedy the breach within 14 days of written notice.

10. Acceptable Use

You agree not to use the Site to.

• Engage in any unlawful, fraudulent, or harmful activity.
• Transmit any unsolicited commercial communications.
• Attempt to gain unauthorised access to any part of the Site or its infrastructure.
• Upload or transmit malicious code, viruses, or harmful content.

Salin Systems reserves the right to restrict or terminate access to the Site for any user who violates these provisions.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Manila, Philippines.

For international clients, parties may agree in writing in the SOW to apply alternative governing law and jurisdiction.

Salin Systems will attempt to resolve disputes informally in the first instance. Where informal resolution is not possible, disputes may be referred to mediation before litigation.

12. Changes to These Terms

Salin Systems reserves the right to update these Terms at any time. Changes will be effective from the date of publication on the Site. For ongoing engagements, the Terms in force at the time the SOW was signed will apply unless both parties agree in writing to adopt updated Terms.

We encourage you to review these Terms periodically.

13. Contact

For any queries relating to these Terms, please contact.

Salin Systems
Email. [email protected]
Website. salinsystems.com
Based in. Manila, Philippines